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Adelaide CBD • Mon-Fri 10:00-20:00, Sat 10:00-18:00
By appointment only: (08) 8832 6219

Privacy Policy

Effective Date: 15 October 2026

  • We only collect data you provide via forms, emails, or phone calls.
  • Your data is used solely to manage studio bookings and communications.
  • We use FormSubmit (USA) for form processing and Conetix (Australia) for hosting.
  • You have the right to access, correct, or request deletion of your personal data.

1. Data Controller and Contact Details

The data controller responsible for your personal information is Yahasehonoperations Pty Ltd, directed by Benjamin Clarke. Our registered office is located at 114 Gawler Place, Adelaide SA 5000.

For any privacy-related enquiries, please contact us via:

2. Information We Collect

We collect personal information provided voluntarily by you through our contact form, email correspondence, or phone calls. This may include:

  • Identity data: Name and contact details.
  • Communication data: Project requirements, session dates, and preferences.
  • Technical data: IP addresses processed by our hosting provider for security purposes.

We do not use tracking cookies for analytics or marketing. Consent for essential site functionality is stored in your browser's localStorage under the key yhsn-consent for 180 days.

3. Purpose and Legal Basis

We process your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The legal basis for processing is the performance of a contract (managing your studio session) or our legitimate interest in responding to your enquiry.

Specifically, we use your data to:

  • Schedule and confirm recording sessions.
  • Process payments and deposits as outlined in our Terms and Conditions.
  • Deliver final audio masters and project files.

4. Data Processing and Third Parties

To ensure the operation of our website, we engage the following third-party providers:

  • FormSubmit: Our contact forms are processed by formsubmit.co, a service based in the USA. By submitting a form, you acknowledge that your data is transferred outside of Australia. FormSubmit provides data handling guarantees compliant with their jurisdiction's laws.
  • Conetix Pty Ltd: Our website is hosted by Conetix Pty Ltd, located at 142 Brisbane Street, Ipswich QLD 4305.

We do not sell or rent your personal data to third parties.

5. Data Retention and Storage

We retain personal data only as long as necessary for the purposes described. In accordance with our business rules, we maintain an archive of session data and communications for 12 months following the completion of the project.

After this period, data is permanently deleted unless required by law or for the resolution of disputes.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the following rights regarding your data:

  • Access: The right to request a copy of the data we hold about you.
  • Correction: The right to request the correction of inaccurate or outdated information.
  • Erasure: The right to request the deletion of your data when it is no longer necessary.

To exercise these rights, please contact the Studio Director via the email provided in Section 1.

7. Governing Law and Complaints

This policy is governed by the laws of South Australia. Any disputes arising from data processing shall be subject to the exclusive jurisdiction of the courts in Adelaide.

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

GPO Box 5288, Sydney NSW 2001 | https://www.oaic.gov.au

We also comply with the Spam Act 2003 (Cth) and the Australian Consumer Law regarding all electronic communications and business practices.